TC Ops
Front-office operations platform including self-service account opening, maintenance & transfers.
Account Opening
- Step-by-step Guide to Account Opening
- Institutional (Insto) Account Opening
- How to prepare the application form online via TC Ops
- How to set up a DVP account
- How to generate the PDF application form
- How to finalise the new account submission and send to FinClear
- How to set up a one-off sale account for a deceased estate
Account Maintenance
- Update CHESS Address
- How to update a trustee on a trading account
- Dividend Reinvestment Plan (DRP)
- Update/Opt into CHESS email
- Add Contract Note Email Address
- Remove Contract Note Email Address
- Add TFN or ABN
- Update Cost Base
- Update Brokerage
- Update Branch or Adviser Code
- Update Dividend Bank
- How to add a new settlement bank account
- How to change the default settlement bank account
- How to delete a settlement bank account
- Set up options for Macquarie CMA Accounts
- How to change the settlement method (Offset, Line-by-Line, Same Day Netting)
Transfers
Journals
- Summary of journal functions
- What are my general ledger account numbers?
- How to access the journal tool
- How to create a batch
- How to add journal lines to a batch (manual process)
- How to edit or delete journal(s)in a batch
- How to submit a batch
- How to edit batch details
- How to cancel a batch
- How to approve a batch
- How to reject a batch
- How to view journals in a batch
- How to search journals in a batch
- How to add funding instructions
- How to bulk import journals
- What does each status mean?
- How to use the journals audit
- How to use filters