Skip to content
  • There are no suggestions because the search field is empty.

Electronic signature guide

Please see below our guidelines on acceptable use cases for electronic and wet signatures. 

  Use Cases Requirements
Electronic Signatures Account Opening Form Audit trail including globally unique identifier (GUID), email address of signatory and time stamps of document activity (access, review, signature).

E.g. electronically signed via a provider such as Docusign would generally be accepted. Copy and paste of an electronic signature onto a form would not. 

Wet Signatures

Change of banking

Change of address

Other change of details

Transfers

Change of share ownership


Adviser to verify validity of request by vetting signed requested against specimin signature (e.g. photo ID)

As the intermediary you are responsible for adequately verifying instructions from your clients to ensure they are are legitimate. FinClear may from time to time request that you provide an audit trail to evidence this and may also query signatures where paperwork is sent via us for processing.