FinClear Knowledge Base
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General & FAQs
General & FAQs
Billing & Finance
Cash Hub FAQs
Tutorials & Videos
TCOps - Account Opening
TCOps - Account Maintenance
TCOps - Transfers
TCOps - Journals
TCWealth
TCAdviser
Two Factor Authentication (2FA)
Products
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FinClear Knowledge Base
General & FAQs
General & FAQs
Billing & Finance
Cash Hub FAQs
Tutorials & Videos
TCOps - Account Opening
TCOps - Account Maintenance
TCOps - Transfers
TCOps - Journals
TCWealth
TCAdviser
Two Factor Authentication (2FA)
Products
General & FAQs
Frequently Asked Questions
Billing & Finance
How to interpret the FinClear billing pack
Cash Hub FAQs
For the End Client: Benefits & Protections
Why did FinClear create the Multi-Currency Cash Hub
Purpose & Permissible Transactions
What payment types does my Cash Hub support?
What bank is supporting my Cash Hub account?
Can I lose money in Cash Hub? Capital risk & protections
How is my money protected? Trust, segregation & reconciliations
How are returns calculated and paid to my account?
What reporting do I and my advisers receive?
How are multi-currency balances displayed & valued
Which currencies are supported?
How are withholding tax and cross-boarder interest issues handled?
How do I open a Cash Hub Account?
How do I withdraw funds or close
Can the Cash Hub have an overdraft limit or run a negative balance?
How can Fraud be mitigated on the account?
What is the Cash Hub
How does the standing direction to move funds work?
How does FX conversion work (timing, spreads, transparency)
What are the operational cut-offs for cash moves & FX
How quickly are funds avaliable for trading/settlement?
Can advisers receive revenue sharing or rebates tied to client balances?
How are adviser commissions / advice fees paid?
What disclosures must advisers give to clients?
How do we move existing cash positions into Cash Hub?
Statements, audit trails & complaint handling
How is Compliance monitoring conducted on the Cash Hub account?
Who is it for? Retail vs Wholesale eligibiliy
Is Cash Hub a financial product?
Is Cash Hub a managed investment scheme (MIS)?
What is the Contractual Return Promise (CRP) and how is it different from paying interest?
What regulatory guides and rules does Cash Hub align to?
Does RG 246 (conflicted renumeration) apply to any Cash Hub-related payments?
Fees & Charges
Withholding Tax
Key Benefits by Stakeholder
How are returns calculated and paid to my account?
Movement of funds between Client Money Trust Accounts
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