To transfer a HIN in from another broker, you will first need to open a "Non-CHESS" account for the client. There is a section in the account opening form where the client can complete the details of their HIN transfer request.
Once an account has been established, in TC Ops navigate to Transfers > Transfer Requests in the lefthand menu and then click the "+ Create Transfer" dropdown in the top righthand of the screen. Select "HIN In Transfer".
Complete the form as follows:
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Receiving Account - Complete details of receiving account at FinClear. Search by account number/name and the other details will be pre-filled for you. Note account must not already have a HIN.
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Transfer Details - Complete details of delivering account (HIN, account number at other broker, account name at other broker) as well as the PID of the delivering broker (you can search the broker by name or click “Find PID for HIN”). Account must be in the same name.
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From Registered Address– Complete the CHESS Registration name & address as it is at the other broker.
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Documents – Confirm signatories & download form. Transfer can now be saved as a draft pending receipt of paperwork. Once received, upload Signed Transfer Form + Licence or Passport*. If your client already completed the HIN transfer form within as part of the new application form, you can upload this straight away.
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Request Approval – When ready to process select Actions > Request Approval. You can also add a note to our transfers team if you wish.
*Most brokers require wet signatures + ID with each transfer request. There may be some
exceptions to this, for the latest information please contact our transfers team.
